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INTELLIGENT AUTOMATION

Insights & Innovation

Explore articles, case studies, and research reports — 
designed to help you unlock the full potential of intelligent automation & AI.

 
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Automation Migration Decisions That Hold Up
Article

Automation Migration Strategy: How to De-Risk Your Platform Move

What every automation leader should understand about platform automation migration economics, strategy, and the role of AI. A migration is one of the most consequential and impactful decisions an
A food manufacturing production line with workers and automated machinery operating alongside each other, representing the balance between human decision-making and automation in modern food production.
Article

Automation & AI Opportunities in Food Manufacturing

  Automation without strategy is just expensive busywork. Here's how Australia's leading food manufacturers are cutting through the hype to drive real ROI from AI and intelligent automation.
Celonis Context Model
Article

Roadmap Report: Celonis’ Context Model & Ikigai Labs

Celonis is evolving from a process intelligence platform into an enterprise AI context layer, helping models and agents understand the business before they recommend, simulate, plan, or act. Celonis
FDE
Article

Forward Deployed Engineering (FDE): The Missing Layer in Your AI Operating Model

A Forward Deployed Engineer (FDE) is the embedded technical engineer that activates and operationalizes AI capabilities—LLMs, Agentic AI, and vibe coding—connecting them to business systems, data,
AI value management
Article

AI Value Management: How to Build a Practice for Agentic AI

AI value management is the operational discipline of tracking, validating, and communicating agentic AI value realization over time — across all five dimensions, from pre-implementation baseline to
what leaders should know about measuring ai project value
Article

5 Measurement Dimensions: What Leaders Should Know About Measuring AI Project Value

Most automation programs track what's easy to count. A mature agentic AI measurement framework tracks what actually drives business outcomes across five dimensions: customer satisfaction, cost of
measuring agentic AI value
Article

Measuring Agentic AI Value: Why Traditional Metrics Falls Short

When organizations evaluate automation investments, they almost always reach for the same metrics: hours saved, cycle time reduction, headcount avoidance. These are easy to calculate, easy to present
Automation Cow Path
Article

Stop Paving the Automation Cow Path

  AI and automation projects fail when organisations bolt AI onto current processes instead of challenging whether those processes should exist in their current form.
AI Skill Gap
Article

The AI Skills Gap Is the Real Talent Crisis

  The AI skills gap is the widening disconnect between the technology enterprises can now deploy and the human capability required to operationalize it.