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IN THE NEWS
Ashling wins 2025 SS&C Blue Prism Global Innovation Award for the 3rd year in a row!
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INDUSTRIES

Intelligent Automation Services for Retail

From supply chain to finance and customer operations, we help retailers reduce operational complexity, improve experiences, and scale intelligent automation across the enterprise.
Talk to our Retail experts |
Retail

Ashling Partners took the time to understand how these processes are inefficient for our business and the impact they have with our clients.

Maggie C.
Business Leader

We have a great partnership with Ashling. They were instrumental in helping leading and working with our business partners in the recent UiPath Cloud migration, and have had our best interest in mind.

Operations Manager
Retailer

Effective planning and clear communication were vital to our discovery process with so many different SMEs/Business units involved. Ashling demonstrated such a professional and informed demeanour that builds a lot of credibility as a true SME for the Finance and Accounting areas.

Director Transformation
Grocer

Ashling has been an exceptional partner from both knowing the technical capabilities of the power platform and recommending best practices but also has a great understanding of the business process and solutions and can speak directly to the business where needed.

Senior Developer
Clothing Retailer
How a National Retailer Cut Finances Manual Review Work by 80% (1)

Client Success in Retail

How a leading office products retailer used AI and intelligent automation to reduce Finance review volume by 85% and recover $200K in annual value — while rebuilding trust between stores and corporate.

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Retail has never been more complex

10

global Tier 1 grocery retailers will implement smart cart technology at scale, requiring others to follow suit or risk falling behind by 2029. (Gartner predicts)

25

of all consumer purchases made online will be initiated by AI shopping agents by 2029. (Gartner predicts)

Build for the Speed & Complexity

Ashling helps retailers reduce out-of-stocks, personalize the customer experience, and streamline operations from the back office to the store floor with intelligent automation and AI.
Cart
Keep Shelves Stocked & Customers Buying

Improve inventory accuracy with AI-powered demand forecasting that models sales trends, seasonality, and external factors so merchants can right-size stock and avoid costly overbuys or stockouts.

Product Data
Make Your Product Data Work for You

Automate the management, matching, and validation of product information across internal systems, retailer sites, and third-party vendors so your data stays accurate, compliant, and commercially ready.

 

Personalize
Personalize at Scale

Leverage AI to analyze customer behavior, purchase history, and preferences to deliver targeted promotions, personalized recommendations, and responsive service — across every channel.

 

Store
Run Leaner Store & Back-Office Operations

Automate repetitive work across checkout, workforce scheduling, order management, and supply chain so your teams can focus on the customer experience instead of manual processes.

 

Retail Automation Success

85

boost in PO variance productivity

A leading office products retailer used agentic AI and intelligent automation to reduce the finance team's validation and review of PO variance slip volumes.

82

extraction accuracy from pairing IDP with generative AI

A global fast-food franchise paired intelligent document processing with generative AI to extract 350+ fields from 30,000 lease documents a year. The dual-technology approach won Ashling an ABBYY Innovation Award.

10

sales growth through a single order channel

A large-format industrial retailer used agentic AI and intelligent automation to process inbound email orders across 600+ branches. Over 90% of that sales growth was directly attributed to Ashling's Smart Email solution.

OUR SERVICES

Where We Drive Impact

Supply Chain, Inventory & Order Management

Keep product available, accurate, and moving from shelf to customer.

  • Demand forecasting using ML to analyze sales trends and external factors to predict future demand and adjust stock levels in real time
  • Automated order fulfillment with conversational AI, RPA portal integrations, and document understanding across warehouse and 3PL networks
  • Product availability tracking across ERP platforms, warehouse management systems, and third-party distribution partners
  • Expiration date management with automated workflows across POS, barcode systems, and vendor platforms
  • Stock transfer reporting with automated cross-functional alerts and real-time updates to shippers and 3PL partners

Pricing, Merchandising & Product Data

Ensure your product data is clean, competitive, and commercially ready.

  • Pricing optimization using AI to analyze competitor pricing, customer preferences, and market trends to protect and improve margins
  • Product information management with automated data matching and reconciliation across internal, customer, and vendor systems
  • Master data and SKU creation with automated imports and merging across stores and locations
  • Third-party product data validation by reading retailer sites, cross-checking content, and generating compliance alerts
  • Retail execution and suggested sales order creation by connecting historical orders, pitches, and collateral into dynamic sales documents

Customer Experience & Personalization

Deliver relevant, connected experiences that drive loyalty and conversion.

  • Targeted marketing and personalization using AI to analyze customer data and deliver relevant offers based on preferences and purchase history
  • AI-powered chatbots and virtual assistants to handle customer inquiries, resolve issues, and provide personalized product recommendations
  • In-store navigation using smart sensors and computer vision to help customers find products and receive targeted promotions
  • Self-serve ticketing with conversational AI as the first point of contact for routing, alerting, and service ticket resolution
  • Customer service automation with intelligent virtual assistants that personalize every support interaction

Store Operations & Workforce Efficiency

Run leaner, smarter store and back-office operations with intelligent automation.

  • Checkout automation with self-checkout and cashier-less systems powered by AI computer vision and sensor technology to reduce wait times
  • Workforce management using AI for employee scheduling, task allocation, and performance analysis to optimize deployment and reduce labor costs
  • Fraud detection and prevention with ML algorithms that analyze transaction data and identify fraudulent patterns in real time
  • Automated forecasting with AI/ML modelling, external data pulls, and dashboards to support smarter business decisions
  • Supply chain automation covering procurement, order processing, and shipment tracking to reduce lead times and operational costs
Retail

The partner retailers choose when efficiency and experience both matter

Retail transformation requires more than point solutions. It requires deep operational understanding, the ability to connect systems and workflows, and a partner who can scale change without disrupting the business.

Ashling combines industry and tech expertise to help retailers operate more efficiently, improve customer experiences, and build resilient operating models for the future.

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Driving Value for 300+ Leading Brands