Intelligent Automation | Ashling Blog

Agentic AI: Its Architecture & Decision-Making Processes

Written by Aubrey Moore | Mar 4, 2025 4:00:03 PM

Agentic AI represents a new generation of artificial intelligence that moves beyond simple question–answer interactions. By incorporating Intelligent Orchestration, these systems are designed to plan and execute multi-step tasks toward a defined goal using existing tools and services, reducing human oversight. This article delves into the core components of Agentic AI’s architecture and explores how its sophisticated decision-making processes enable it to operate with greater autonomy while working within predefined goals and systems. 

 

Agentic AI systems are built to perform actions autonomously toward a defined goal. Unlike traditional AI models, Agentic AI doesn’t simply provide static responses. Instead, it actively determines the next steps, whether scheduling a meeting, retrieving data, or initiating transactions, by interpreting inputs, planning actions, and executing decisions. 

Key Architectural Components: Under the hood, Agentic AI typically builds on a large foundational model as the “brain” and extends it with components that allow it to operate in a goal-driven manner. Key architectural components often include: 

By combining these components, an Agentic AI’s architecture enables it to perceive, decide, and act. For example, consider an Agentic AI customer service bot: it can detect customer sentiment (perception), decide on an appropriate response or action (like offering a refund or asking for more information), use tools to retrieve order histories or process refunds (action), and remember the interaction for future context. The architecture is designed so that the AI is not just a passive model answering questions, but an active agent interfacing with software and humans to achieve objectives.

 

At the heart of Agentic AI is a sophisticated decision-making process. Rather than a single question-in, answer-out flow, an Agentic AI often engages in iterative reasoning and planning. From a strategic standpoint, it’s useful to understand how these decisions are made:

 

By integrating a robust architecture with an Intelligent Orchestration process, Agentic AI systems redefine what it means to automate tasks With their core emphasis on autonomous decision-making, these systems optimize task execution by learning and adapting over time. Unlike Artificial General Intelligence (AGI), Agentic AI does not create new goals, processes, or automation tools but orchestrates existing ones toward a defined outcome.