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ON-DEMAND WEBINAR

Mining the Inbox: Unlocking Contact Center Value

Explore how UiPath’s Communications Mining and Ashling’s proven methodology rapidly tackled a seasonal surge in customer case volumes.
Ashling _ UiPath _ GreenShield
WEBINAR REPLAY

Mining the Inbox: Unlocking Contact Center Value

Explore how UiPath’s Communications Mining and Ashling’s proven methodology rapidly tackled a seasonal surge in customer case volumes.

Watch the Recording

Tune in to this insightful conversation on transforming customer service operations. Learn how to drastically reduce manual processing in your contact center, pinpoint priority interactions with automation, and equip your team with the tools they need to excel in a digital-first world.

What to Expect

  • How Communications Mining quickly identified high-value automation opportunities
  • Strategies for effectively managing increased customer inquiries and prioritizing critical requests
  • Real-world benefits achieved, including improved agent preparedness and training

Who Should Watch?

  • Senior IT and Operations Executives

  • Customer Service and Contact Center Leaders

  • CIOs and Digital Transformation Professionals

  • Automation and Process Improvement Teams

Our Hosts
Andrew
Andrew Kemble

AI Enablement & Delivery Manager at GreenShield

Aaron-1
Aaron Phillips

Client Principal at Ashling

Bob-1
Bob Sacunas

Vice President, Communications & Utilities Industries at UiPath

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